“When it comes to quality management, our vision is one in which the structure of our services ensures that they are perceived as clear benefits with positive impacts.”
Kim Egger, a staff member at Swiss Transfusion SRC, Quality Management“When it comes to quality management, our vision is one in which the structure of our services ensures that they are perceived as clear benefits with positive impacts.”
Kim Egger, a staff member at Swiss Transfusion SRC, Quality Management
The organisation’s activities are supported by a stable personnel structure with low turnover and consistently high demand for vacant positions. Maintaining a balance in the management of resources and workload remains a key priority.
Swiss Transfusion SRC is an autonomous organisation within the Swiss Red Cross that is structured as a non-profit-making company limited by shares. Together with the Regional Blood Transfusion Services, Swiss Transfusion SRC is responsible for managing the national blood supply. It also manages the Swiss Registry of Blood Stem Cell Donors on the basis of a mandate from the Swiss Confederation.
While the Swiss government provides funding for the registry’s operation, the costs of its expansion are met entirely through monetary donations. Thus, the expansion of the registry is dependent on additional funding in the form of voluntary contributions.
Swiss Transfusion SRC closes the year with a small gain
Thanks to small gains in both divisions and a prosperous year on the stock market, Swiss Transfusion SRC closed 2025 with a gain of CHF 194’136.
Turnover remained low in the year under report; hiring was targeted and selective. Many job applicants identified the sense of purpose associated with working for Swiss Transfusion SRC as a key reason to apply.
To acquire and retain qualified employees, the organisation takes care to ensure a good balance between dedication and workload. Clear and efficient recruiting processes are also a key factor. This includes the question of how vacancies are announced: who do we want to reach and what tone do we want to use in addressing them? While the use of “du” (informal “you” in German) has proven appropriate in many fields, a more nuanced approach is needed when it comes to highly specialised professionals. Increasingly, recruitment is understood as requiring a tailor-made approach.
The recruitment process for a content creator position provides an example of such tailoring. A new format was deliberately chosen for this task: a humorous video ad combined with the option of applying by video. There was a huge response to the call for applications. The applications submitted showed a good fit with the chosen format and brought in new skills and perspectives.
HR Metrics
FTEs: 49,2 (previous year: 49,0)
Percentage of employees working part-time: 81,0 %% (previous year: 81,0 %%)
Average FTE: 75,0 % % (previous year: 76,0 % %)
→ Stable, experienced core workforce and recruitment focussed on hiring young professionals.
Turnover
Net turnover: 6,1 % % (previous year: 6,4 % %)
Overall turnover: 8,0 % % (previous year: 9,6 % %)
→ Very low turnover, indicating a high level of employee satisfaction and loyalty.
Absences
Absence rate: 3,7 % % (previous year: 2,9 % %)
Swiss average: 3.8 per cent
→ Absence rate close to the Swiss average. Health status stable overall.
Management team
There were personnel changes in the management team. The change is mentioned here; more details are provided under the section “National blood supply”.
Board of Directors
There were also changes in the membership of the Board of Directors. After seven years in office, Prof. Andreas Tobler stepped down from the Board. The Board of Directors thanks him for his long years of service. Prof. Martial Pasquier was appointed as a new member.
Cooperation between Swiss Transfusion SRC and its external partners was modernised and simplified in the project “A’Tuin”.
The launch of the online work platforms “Collab BSD” and “Collab SBSC” opened up new modes of digital cooperation with the Regional Blood Transfusion Services, working groups, commissions and other bodies.
A further aim was to create a more modern and user-friendly online platform for the BTS regulations and SBSC regulations, replacing the existing Dokuman and Webplaza platforms. The BTS regulations and SBSC regulations are now available on the publicly accessible websites vorschriften.blutspende.ch and vorschriften.blutstammzellspende.ch.
With the General Assembly convening for its 20th regular meeting, Swiss Transfusion SRC could look back on two decades of activity. This meeting also marked an important milestone in the organisation’s development. All the items on the agenda were approved, and a course was set for the future (in terms of personnel) with the appointment of Martial Pasquier to the Board of Directors.
Since the organisation was founded in 2005, Swiss Transfusion SRC has established itself as the national organisation specialising in the coordination of blood and blood stem cell donation. Over this period, structures have been consolidated, cooperation with the Regional Blood Transfusion Services strengthened and the level of professionalism of the organisation has been continuously raised.
The anniversary underscores both the progress achieved and the long-term tasks of the organisation: ensuring the stable provision of products and services for patients and the further development of structures and processes in a changing environment.